According to the nature of management, there is a
controversy that whether management is a science or an art. This controversy is
very old & is yet to be settled. It should be noted that, learning process
of science is different from that of art. Learning of science includes
principles while learning of art involves its continuous practice.
MANAGEMENT
AS A SCIENCE
Science is
a systematic body of knowledge relating to a specific field of study that
contains general facts which explains a phenomenon. It establishes cause and
effect relationship between two or more variables and underlines the principles
governing their
relationship. These principles are developed through scientific method of observation and verification through testing.
relationship. These principles are developed through scientific method of observation and verification through testing.
Science Is Characterized By Following Main Features:
1. Universally
accepted principles – Scientific principles represents basic truth about a
particular field of enquiry. These principles may be applied in all situations,
at all time & at all places. E.g. – law of gravitation which can be applied
in all countries irrespective of the time.
Management
also contains some fundamental principles which can be applied universally like
the Principle of Unity of Command i.e. one man, one boss. This principle is
applicable to all type of organization – business or non business.
2. Experimentation
& Observation – Scientific principles are derived through scientific
investigation & researching i.e. they are based on logic.
E.g. the
principle that earth goes round the sun has been scientifically proved.
Management principles are also based on scientific enquiry & observation
and not only on the opinion of Henry Fayol. They have been developed through
experiments & practical experiences of large no. of managers.
E.g. it is
observed that fair remuneration to personal helps in creating a satisfied work
force.
3. Cause & Effect Relationship – Principles
of science lay down cause and effect relationship between various variables.
E.g.
when metals are heated, they are expanded. The cause is heating & result is
expansion.
The
same is true for management; therefore it also establishes cause and effect
relationship.
E.g.
lack of parity (balance) between authority & responsibility will lead to
ineffectiveness. If you know the cause i.e. lack of balance, the effect can be
ascertained easily i.e. ineffectiveness. Similarly if workers are given
bonuses, fair wages they will work hard but when not treated in fair and just
manner, reduces productivity of organization.
4. Test
of Validity & Predictability – Validity of scientific principles can be
tested at any time or any number of times i.e. they stand the time of test.
Each time these tests will give same result. Moreover future events can be
predicted with reasonable accuracy by using scientific principles.
E.g. H2
& O2 will always give H2O.
Principles
of management can also be tested for validity.
E.g.
principle of unity of command can be tested by comparing two persons – one
having single boss and one having 2 bosses. The performance of 1st person will
be better than 2nd.
It cannot
be denied that management has a systematic body of knowledge but it is not as
exact as that of other physical sciences like biology, physics, and chemistry
etc. The main reason for the inexactness of science of management is that it
deals with human beings and it is very difficult to predict their behaviour
accurately. Since it is a social process, therefore it falls in the area of
social sciences. It is a flexible science & that is why its theories and
principles may produce different results at different times and therefore it is
a behaviour science.
MANAGEMENT AS AN ART
Art means
application of knowledge & skill to get the desired results. An art may be
defined as personalized application of general theoretical principles for
achieving best possible results. Art has the following characters –
Practical
Knowledge: Every art requires practical
knowledge therefore learning of theory is not sufficient. It is very important
to know practical application of theoretical principles.
E.g.
to become a good painter, the person not only should know about the different
colour and brushes but different designs, dimensions, situations etc to use
them appropriately. A manager can never be successful just by obtaining degree
or diploma in management; he must have also known how to apply various
principles in real situations, by functioning as a manager.
Personal
Skill: Although theoretical base may be
same for every artist, but each one has his own style and approach towards his
job. That is why the level of success and quality of performance differs from
one person to another.
E.g. there
are several qualified painters but M.F. Hussain is recognized for his style.
Similarly management as an art is also personalized. Every manager has his own
way of managing things based on his knowledge, experience and personality, that
is why some managers are known as good managers (like Aditya Birla, Rahul
Bajaj) whereas others as bad.
Creativity:
Every artist has an element of
creativity in line. That is why he aims at producing something that has never
existed before which requires combination of intelligence & imagination.
Management is also creative in nature like any other art. It combines human and
non-human resources in an useful way so as to achieve desired results. It tries
to produce sweet music by combining chords in an efficient manner.
Perfection
through practice: Practice makes a man perfect. Every
artist becomes more and more proficient through constant practice. Similarly
managers learn through an art of trial and error initially but application of
management principles over the years makes them perfect in the job of managing.
Goal-Oriented:
Every art is result oriented as it
seeks to achieve concrete results. In the same manner, management is also
directed towards accomplishment of pre-determined goals. Managers use various
resources like men, money, material, machinery & methods to help in the
growth of an organization.Thus, we can say that management is an art therefore
it requires application of certain principles rather it is an art of highest
order because it deals with shaping the attitude and behaviour of people at
work towards the desired goals.
MANAGEMENT AS BOTH SCIENCE AND ART
Management
is both an art and a science. The above mentioned points clearly reveal that
management combines features of both science as well as art. It is considered
as a science because it has an organized body of knowledge which contains
certain universal truth. It is called an art because managing requires certain
skills which are personal possessions of managers. Science provides the
knowledge & art deals with the application of knowledge and skills.
A manager to be successful in his profession
must acquire the knowledge of science & the art of applying it. Therefore
management is a well-judged combination of science as well as an art because it
proves the principles and the way these principles are applied is a matter of
art. Science teaches to ’know’ and art teaches to ’do’. E.g. a person cannot
become a good singer unless he has knowledge about various ragas & he also
applies his personal skill in the art of singing. Same way it is not sufficient
for manager to first know the principles but he must also apply them in solving
various managerial problems that is why, science and art are not mutually
exclusive but they are complementary to each other (like tea and biscuit, bread
and butter etc.). To conclude, we can say that science is the root and art is
the fruit.
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